System design
Door requirements, users, credentials, controller architecture, network coordination, operating workflows, and service planning.
Access control expertise
Hirsch Velocity integration and field service.
WCS plans, deploys, migrates, documents, and supports authorized Hirsch Velocity environments with direct project ownership and experienced field execution.
West Coast Security integration and support servicesHirsch and Velocity identify the third-party systems WCS is qualified to support.
One accountable service path
From system planning to ongoing support.
Deployment and commissioning
Field installation, Mx controller and SNIB coordination, system configuration, testing, documentation, and customer handoff.
Migration and upgrades
Source and destination planning, backups, workstation readiness, controlled migration, validation, and rollback preparation.
Multi-site coordination
Standards, schedules, partner coordination, field communication, customer updates, and one WCS project lead.
Service and lifecycle support
Troubleshooting, cardholder and door workflows, controller health, expansion planning, documentation, and ongoing response.
Field accountability
Direct service from the people responsible for the result.
Since 2001, WCS has stayed close to the work: walkthroughs, project details, service calls, users, infrastructure, and the decisions that determine whether the system remains dependable after launch.
- Direct customer communication
- Documented field and database preparation
- Clear validation before closeout
- Support tied to the operating environment
A controlled process
Clear ownership at every stage.
Security work should feel deliberate from the first walkthrough through commissioning, documentation, and the service plan after launch.
Assess the operating need
Review doors, users, workflows, infrastructure, risks, site conditions, and the current system state.
Define the plan
Establish architecture, scope, responsibilities, backups, schedule, testing criteria, and rollback readiness.
Execute and communicate
Coordinate field work, stakeholders, system changes, validation, and customer updates through one WCS lead.
Document and support
Close with usable records, training, identified follow-up, service ownership, and a practical lifecycle path.
Third-party system relationship
Hirsch and Velocity are third-party product names and trademarks. WCS references them to describe integration expertise, supported environments, and compatible professional services. West Coast Security does not claim ownership of those products.
Service and project planning
Talk directly with WCS about your Velocity environment.
Include the site, current version, system condition, number of doors or controllers, and the result you need. Do not include passwords, alarm codes, or credential secrets.
- Technical Services: TechServices@wcsecurity.com
- Phone: 800-421-2585
- Office: San Carlos, California